FAQs

1. How can I place an order for Ayurganic products?

You can explore our full product range at www.ayurganicworld.com and place your order directly through the website.

Ayurganic products are also available on major online marketplaces like Amazon, Flipkart, ShopClues, and Meesho. Simply follow the order steps provided by these platforms to complete your purchase.

2. Can I place an order over the phone?

While we encourage customers to place orders online for a faster experience, we understand technical difficulties may arise.

If you're facing any issues, feel free to call our customer care at +91 7977199841. Our team will be happy to assist you with your order.

3. What payment methods are accepted?

We accept the following modes of payment:

Credit Card / Debit Card / Net Banking

UPI (Google Pay, PhonePe, etc.)

Cash on Delivery (COD)

4. Can I return an opened product?

No. As Ayurganic offers personal care products, we maintain strict hygiene standards.

Returns are only accepted for sealed and unopened items.

All our products are secured with a shrink wrap seal. If this seal is broken, the product will not be eligible for return or refund.

5. Can I cancel my order?

Yes, cancellations are allowed before the product has been dispatched or picked up by the courier.

To cancel:

Call our customer support team

Please note: Cancellations cannot be processed via email.

If the order has already been shipped, you may refuse the delivery. Refunds will be initiated after deducting actual shipping charges incurred.

6. How long does it take to process a refund?

For eligible returns, refunds are typically processed within 48 hours after the returned item passes the quality check (QC) at our office.

7. What if I receive a damaged or tampered package?

No need to worry!

If you receive a damaged or open package, we will investigate and process the refund after completing a quality check once the product is returned to us.

Please refer to our Return & Refund Policy for full details.